Purchasing a Dedicated IP Address & Private SSL

SSL Cert.'s are absolutely essential for any website collecting sensitive information online. To make sure that no hacker can intercept and misuse information being collected online; Rapid SSL Cert.'s use 128/256 bit public encryption keys along with private RSA keys to encrypt your websites data. If you will be accepting credit card payments online then Rapid SSL is right for you.
With this critical protection in place you can feel confident that any information collected online can only be decoded by the intended parties.
Since SSL Certificates are Domain/IP specific you must first purchase a dedicated IP before purchasing or having and SSL Certificate installed on your account.

How do I change my cPanel password?

How do I change my cPanel password?
1. Log into your cPanel account.
2. Locate the Preferences menu.

3. Locate and click on the Change Password icon.

4. The Change Password menu will appear. Make sure to close any browser pages except for your cPanel page and this tutorial.
5. Enter your current password in the Old Password text box.
6. Enter your new password in the New Password text box.
7. Enter your new password in the New Password (again) text box.
8. Click on the Change your password now! button. This will take you to a completion page.
9. Click on the RELOGIN option. This will take you to a sign in page.
10. You will then need to clear your browsers cookies, cache, browser history, and passwords [FireFox Only]. Once you have finished the above steps close all open browser pages and reboot your system.
Once your system is restarted log directly into your cPanel through your websites url. In a web browser, type out your websites address followed by /cpanel. Example: [http://www.yourdomain.com/cpanel.
A pop up dialog box will appear. You will need to enter in your UserName [8 Characters]and your NEW Password! and press [OK].

What is Cache?
How do I clear my browsers Cache?

How to Clear Your Cache

What is Cache?
A Cache is a block of memory used for temporary storage of data (ie: webpages, etc..) that is likely to be used again. Your CPU and hard drive frequently use a Cache, as do web browsers and web servers. A Cache is made up of a pool of entries. Each entry has a piece of data or copy of the origional information which can be stored in multiple locations. Each entry also has a tag, which specifies the identity of that particular peice of data in your storage. When the Cache client (web browser, ISP, or operating system) wishes to access this data it first checks the Cache. This helps save time and reduces the workload on the system using the Cached client. If you use your web browser and an entry can be found with a tag matching that of the desired data, then the Cached version is used instead. This situation is known as a Cache Hit. When the Cache is consulted and found not to contain data with the desired tag, it is known as a Cache Miss.
So, for example, a web browser program might check its Local Cache stored on your computer to see if it has a local copy of the contents of a web page at based on a particular URL. In this example, the URL is the tag, and the contents of the web page is the data. The percentage of accesses that result in Cache Hits or Cache Misses is known as the Hit Rate or Hit Ratio of the cache.
Most systems fetch and retreive updated versions of your stored data or Cache every 24-72 hours. This means that your ISP and your local system can at anytime have an out of date version of your data (i.e. website) in its Cache. If you have updated your website, migrated servers or changed webhosts you may not imediately see the changes you made. This could be because your local system has an out of date copy or your ISP's system has not clear their Master Cache. Follow the steps below to clear your local systems Cache first. If this does not do the trick then you may need to contact your ISP and request they manually flush their current cache. Depending on the ISP if they refuse you will have to wait for them to automatically clear their Cache which may take 24-72 hours for them to do.

How do I clear my browsers Cache?

For Internet Explorer 4.x and Up

• Click Tools from the Internet Explorer menubar
• Click Internet Options
• Click the General Tab
• Click the Delete Files button in the Temporary Internet files section
• If you still have a problem, repeat the steps above and restart the computer.
• Please refer to the Internet Explorer Support page for more details on How and Why to Clear Your Cache

For FireFox 1.5x and Up

• Click Tools from the FireFox menubar
• Click Clear Private Data...Ctrl+Shift+Del
• Make sure the box is checked next to each option you wish to Clear Private Data for. (Browsing History, Cache, Cookies, Authenticated Sessions)
• Click the Clear Private Data Now button.
• If you still have a problem, repeat the steps above and restart the computer.

For Netscape 4.x and Up

• Click Preferences... from the Edit menu
• Click Edit from the Netscape menubar
• Expand the Advanced menu by clicking the triangle sign
• Click Cache
• Click both the Clear Memory Cache and the Clear Disk Cache buttons.
• If you still have a problem, repeat the steps above and restart the computer.

For Mozilla 1.x and Up

• Click Edit from the Mozilla menubar
• Click Preferences... from the Edit menu
• Expand the Advanced menu by clicking the plus sign
• Click Cache
• Click the Clear Cache button
• If you still have a problem, repeat the steps above and restart the computer.

For Opera

• Click Edit from the Opera menubar
• Click Preferences... from the File menu
• Click the History and Cache menu
• Click Cache
• Click ok to close the Preferences menu
• If you still have a problem, repeat the steps above and restart the computer.
• Please refer to the Opera support page for more detailed information on Web Caching

For AOL 3.x and Up

• Start AOLfrom the AOL menu bar
• Select Keyword > Go to Keyword
• type the keyword preferences
• Click Go
  Dialog box: AOL Settings: Customize your AOL Experience
• Select Essentials tab > Internet (Web) Options - Set Web browser options and properties
  Dialog box: Internet Options
• Select General tab
• Click Delete files
  Dialog box: Delete Files: Delete all files in the Temporary Internet files
• Select Delete all offline content
• Click OK
• Click OK
• If you still have a problem, repeat the steps above and restart the computer.
• Please refer to the AOL Support page for more detailed information on Web caching

For Safari 1.x for Macintosh OSX

• Open Safari.
• Click on Safari in the toolbar and select Preferences...
• Click on the Privacy Icon.
• Click the [Clear] button next to the Cache option.
• Click Ok.
• Exit your Safari browser completely and re-luanch Safari.
• If you still have a problem, repeat the steps above and restart the computer.
• Please refer to the Safari Support page for more detailed information on Safari Issues

What are CPU Quota/Suspension Errors?
Why do I get CPU Quota/Suspension Errors?
How can I prevent more CPU Quota/Suspension Errors?

CPU Quota/Suspension Error

What are CPU Quota/Suspension Errors?
CPU Quota/Suspensions Errors are used as a maintenance tool to help avoid server lockups by preventing customers from running inefficient scripts that monopolize unnecessary CPU time and slow your server down.
Why do I get CPU Quota/Suspension Errors?
CPU Quota/Suspension Errors are currently triggered by a single process taking more 40 CPU seconds to run in any 60 second window. They are set up like this to avoid server lockups. Your site will generally come back up after 5-10 minutes of suspension. In some cases the following issues may trigger CPU Quota/Suspension Errors:

• Over sized and unnecessary database queries can lead to performance issues. Optimize your applications to use less CPU by adding appropriate indeces (index) to your MySQL tables
• Poorly coded .php scripts may lead to extended processing times. Try using static .html documents instead of .php scripts; doing so will practically eliminate CPU Quota Suspension/Errors

How can I prevent more CPU Quota/Suspension Errors? If you receive several CPU Quota/Suspension Errors a day or notice this to be a repetitive issue, we encourage you to consult your personal designer, programmer or webmaster. Have your designer, programmer or webmaster review your detailed log files by doing the following:
1. Log into your Control Panel.
2. Locate the Files menu.
3. Locate and click on the File Manager icon.
4. When the Directory Selection menu loads select the Home Directory option.
5. This will take you to the Root ( / ) directory of your File Manager.
6. Locate and double click on the tmp folder.
7. Inside this folder there are two folders that may have information pertaining to this issue; the cpu_exceeded_logs and mysql_slow_queries.
8. The cpu_exceeded_logs folder will contain individual log files listed in order by date. If you wish to view the details of these log files right click on the file you would like to open and select View from the drop down list.
Important: The cpu_exceeded_logs contain important information about which processes you were running and their lengths that co-inside with your cpu exceeded errors.
Example:
Fri Jul 7 17:07:36 2006: used 716.27 seconds of cpu time for HTTP Request: yourdomain.com: GET /img_yourproducts/shop_images_026.jpg HTTP/1.1
Fri Jul 7 17:07:37 2006: used 0.18 seconds of cpu time for HTTP Request: yourdomain.com: GET /img_yourproducts/shop_images_027.jpg HTTP/1.1
9. The mysql_slow_queries folder will contain individual log files listed in order by date. If you wish to view the details of these log files right click on the file you would like to open and select View from the drop down list.
Important: The mysql_slow_queries contain important information about which queries you were running and their lengths that co-inside with your mysql_slow_queries errors. These will appear much like the above logs. only providing details on your particular mysql queries.
Example:
Tue Aug 28 11:54:54 2007:
Query_time: 4 Lock_time: 0 Rows_sent: 0 Rows_examined: 0
use yourdoma_yourdoma;
update SS_categories set viewed_times=viewed_times+1 where categoryID='665'

Tue Aug 28 11:54:56 2007
Query_time: 2 Lock_time: 0 Rows_sent: 0 Rows_examined: 0
update SS_products set viewed_times=viewed_times+1 where productID='21925'
Once again if you are unable to resolve this issue yourself we recommend that you consult your personal designer, programmer or webmaster.